Package Holiday Claims

Being involved in an accident or falling ill whilst on a package holiday is a scenario that no one wants to experience. However, for those that do, it is possible to claim compensation. We understand the worry and frustration that a mishap like this can cause and our team of dedicated lawyers have years of experience in package holiday claims. If you have been involved in any non-fault injury or illness that you believe to be related to your package deal, contact our friendly team today and find out how we can help you retrieve your package holiday compensation. We accept cases against most major UK holiday and tour operators.

What can I claim for?

If you suffered an accident or illness that was due to negligence or was caused by your service provider, you can claim for a number of things that you may be unaware of. As well as factoring any loss of value into your package holiday claim, you can also claim for any injuries or illnesses that you’ve suffered from.

It is also important to claim for any receipts that were incurred as the direct result of your injury or illness, including medication, taxis, travel costs to and from medical appointments and any hospital bills.

Alongside this, you will be compensated for any loss of enjoyment of your holiday that was the direct result of distress and disappointment from your injury or an illness such as food poisoning.

Finally, your package holiday compensation has the potential to cover any direct implications following your holiday, such as damages towards the loss of any earnings if you were given authorised sick leave by a doctor. If this is still ongoing, you may also be able to claim for a loss of future earnings.

What are my rights for claiming abroad?

When making a package holiday claim, there are two regulations in particular that provide legal support. These are The Package Travel Regulations Act 1992, and The Athens Convention 1974.

Most all-inclusive and package holidays booked through a UK tour operator are covered by The Package Travel Regulations Act 1992 which covers anyone who has fallen ill or become injured on a package or all-inclusive holiday and their holiday provider has been proven to be at fault. You have three years from the date of your illness to make a claim, so make sure to call us even if you are unsure whether it’s too late. This regulation determines that a “package” holiday is the pre-arranged combination of a minimum of at least two of the following services: transport, accommodation or other tourist services that account for a significant proportion of the package.

According to this regulation, a holiday package is when the above is sold or offered for sale at an inclusive price and when the service covers a duration of more than twenty-four hours or includes overnight.

Simply said, you must meet the three criteria of making your claim within three years from your injury or illness date, your holiday must be all inclusive or full board, and it must be determined as a package from your tour provider.

To make a claim under the Package Holidays Regulations 1992, you must be also able to prove that you became ill or injured in the hotel as a direct consequence of their processes or negligence. If you did not take out travel insurance, there is still a good chance of receiving compensation, although you should discuss this with a lawyer when possible.

How much am I entitled to?

The average package holiday compensation claim in the UK is around £2,500. However, the amount of money that you are entitled to will be dependent on a number of factors that are reliant on exactly what you are claiming for. Amongst other things, the full extent of your illnesses or injuries, the time that it took to recover from them and the impact that they caused on your quality of life beyond your holiday will all be considered when deciding on your compensation.

How to claim on your package holiday

If you’re considering making a claim and would like some advice on how to proceed, contact our friendly team today and find out how we can help you. Whether you have experienced illness or injury at any time during your holiday, from the flight to your last night in the hotel, we will strive to give you the compensation that you deserve. Alternatively, you can request a free call back at your convenience.