Holiday Sickness Claims

Being ill on holiday is not only painful and unpleasant, it can spoil your precious time away and lead to considerable financial loss. Depending on the type of illness suffered, you may also develop long-term, life-changing health problems.

Sometimes, illnesses are the result of viruses that are impossible to trace to a particular source and are a simple case of ‘bad luck’. If you have travel insurance, you should be able to claim for any financial losses, such as altered flights, extra accommodation and medical expenses.

But if your illness was caused by one of a number of infections known to be linked to poor hygiene, it may be possible for you to seek compensation against the person or company responsible. If you travelled with a tour operator, your claim might be against them; if you travelled independently, your claim might be against a restaurateur or hotel owner.

Common types of holiday illness

There are many forms of illness you could suffer on holiday. Based on our many years of experience in helping clients to recover compensation for holiday illnesses, we find that the most common types of illness suffered on holiday are:

  • Food poisoning, caused by undercooked food
  • Norovirus, also known as the winter vomiting bug, which is a viral infection caused by exposure to contaminated food, surfaces or other infected people
  • Gastroenteritis, a bacterial or viral infection that causes vomiting and diarrhoea
  • Salmonella, a potentially lethal form of food poisoning contracted from consuming infected food that causes vomiting, diarrhoea and stomach cramps
  • Campylobacter, another form of food poisoning, which is caused by exposure to infected food or drink that has not been properly cooked or stored or handled hygienically
  • Cryptosporidium, a potentially life-threatening illness caused by parasites
  • E. coli, another potentially lethal bacterial infection caused by eating infected food, drinking untreated water or being exposed to other infected people

How much compensation are you entitled to for holiday illness claim?

If you have suffered illness on holiday that resulted, for example, from a person or company failing to provide you with clean accommodation and food, you could claim compensation for any money you lost as a result and for your pain and suffering.

You are entitled to receive compensation to repay any money you lost as a result of your illness. For example, you may have had to pay for:

  • Changes to your flights or accommodation
  • An ambulance
  • Treatment in hospital or by a doctor
  • Taxis to appointments
  • Prescriptions or medicines
  • Private healthcare

You may also have suffered a loss of earnings if you had to take time off work, and if you suffered significant, long-term illness, you may have had to make adjustments to your home or lifestyle.

You are also entitled to seek compensation for your pain, suffering and overall loss of enjoyment of your holiday. How much compensation you are likely to receive for these is less easy to determine; we have many years of experience in handling holiday illness claims and will be able to tell you how much compensation you are likely to receive when we know the full details of your particular situation.

Common countries for holiday illness claims

Illnesses can occur anywhere in the world, but based on our experience of thousands of clients seeking holiday illness compensation over the years, we believe that the most common places for you to fall ill whilst on holiday are:

  • Peru
  • Egypt
  • Turkey
  • Corsica
  • Mexico
  • Kenya
  • The Gambia
  • Spain

Wherever you suffer an illness on holiday, your claim for compensation will need to be made to the court of that country. We have over 35 years’ experience in helping clients make illness compensation claims and can support you every step of the way to claiming the compensation you are entitled to.

How long do you have to make a holiday illness compensation claim?

The law in the UK and much of Europe states that you usually have three years from when you fall ill to submit your claim for compensation to court. However, there are exceptions to this and, in other countries, the time limits will differ. We strongly advise you to contact us as soon as you are well enough to do so; we can then start to gather evidence on your behalf and begin to make a claim for your compensation.

How do you make a holiday illness compensation claim?

There are many steps involved in making a claim for personal injury caused through illness on holiday, beginning with gathering the evidence that your illness was caused by someone else’s negligence. Medical reports may be necessary, as well as physical evidence. Your focus should be on recovering, so please call us and we will do whatever is necessary to begin your claim. If it can be proved that your illness was caused through negligence, we can then take steps to claim the compensation you are entitled to.

At Mackrell & Thomas, we have over 35 years’ of experience helping thousands of clients to claim compensation for personal injury. You can contact us on 0800 0730160.